PRIVACY POLICY

We are committed to protecting your information and privacy. We have prepared this Privacy Policy to describe how DentalSupplySync.com and its affiliates collect and process your personal information through DentalSupplySync websites, devices, products, services, online stores, and applications that refer to this Privacy Policy (collectively “DentalSupplySync Services”). By using DentalSupplySync Services, you are consenting to the practices described in this Privacy Policy. 

By using DentalSupplySync Services, you consent to the collection and use of your personal information by us. You also represent to us that you have any and all authorizations necessary for us to process your personal information. We collect your personal information for the purpose of providing, developing, maintaining, and improving DentalSupplySync Services, and for advertising and marketing consistent with this Privacy Policy.

Personal information means data, which relate to a living individual, who can be identified – (a) from those data, or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller, and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.

Please read our privacy policy carefully to get a clear understanding of how our DentalSupplySync Services collect, use, protect or otherwise handle users’ Personal Data. If you do not agree to any part of this Privacy Policy, then we cannot provide DentalSupplySync Services to you and you should stop accessing our services. By using DentalSupplySync Services, you acknowledge, consent and agree that we may collect, process, and use the information that you provide to us and that such information shall only be used by us or third parties acting under our direction, pursuant to confidentiality agreements.

This Privacy Policy may be updated and changed. While we may attempt to notify you when changes are made to this Privacy Policy, you are responsible for periodically reviewing any changes. We may, in our sole discretion, modify or revise the Policy at any time, and you agree to be bound by such modifications or revisions.

We reserve the right, at our own discretion, to remove content or messages if we deem it necessary to: (a) comply with the law, legal processes, or address illegal activities; (b) enforce policies, mitigate liability, investigate and defend against claims, assist government agencies, or protect DentalSupplySync security; or (c) uphold the rights, property, or safety of DentalSupplySync, its users, or others.

INFORMATION WE COLLECT
Registration: When you register and use DentalSupplySync Services, we collect and store the information you provide. You have the option to withhold certain information, but doing so may limit your access to various DentalSupplySync Services.

Your information: You may provide information to us in various ways, including when you register a user account, browse our stores, add or remove items from your shopping cart, create favorites lists, place orders, update your personal information, communicate with our team via any means of communication, participate in surveys or promotions, interact with community features, submit reviews, or sign up for newsletters and marketing campaigns. Through these actions, you may provide us with various types of information, including but not limited to: your name, phone number, address, work address, personal description, photograph, age, location information, IP address, email addresses, payment details, review content, emails sent to us, information stored in your account, and identity-related information such as government-issued documents (e.g., driver’s license, passport) as well as corporate and financial information.

Storage of Personal Data: We automatically collect and store certain information about how you use DentalSupplySync Services. This includes details about your interactions with content, products, courses, promotions, and services available on DentalSupplySync. This information is used for analysis, promotions, and marketing purposes. We may utilize technologies such as cookies, device identifiers, and other applications to gather browsing, usage, and technical information. Most web browsers accept cookies by default, but you can adjust your settings to control cookie placement requests. Examples of the information we collect and analyze can include, but not limited to, your IP address, internet service provider, login credentials, device location, hardware and operating system details, connectivity data, web beacons for behavior monitoring, time spent on webpages, settings preferences, time zone settings, content usage history (such as referring/exit pages and search terms), and URL clickstream data to and from our websites.

We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

HOW DOES DENTALSUPPLYSYNC USE YOUR PERSONAL INFORMATION?
Using your information: We use your personal information to manage, maintain, operate, provide, develop, and improve the products and services that we offer our customers. Our services include, but are not limited to:

  • We handle the purchase and delivery of products and services using your personal information. This includes taking, monitoring, and managing orders, as well as facilitating order delivery and payment processing. We may also communicate with you regarding your orders and reach out to you with promotional and marketing offers related to our products, features, and services.
  • We utilize your personal information to provide, maintain, and enhance the functionality of DentalSupplySync Services. This involves ensuring smooth operations, monitoring and analyzing platform metrics, addressing bugs and errors, and continuously improving the overall performance and features of DentalSupplySync Services.
  • We employ your personal information to personalize your experience and make recommendations tailored to your preferences. When you engage with features on our website, we use this information to suggest promotional offers, products, features, events, and services that are likely to align with your interests. We may also use your personal information to communicate with you about various aspects of DentalSupplySync Services. This may involve contacting you through different communication channels, such as phone, mail, email, and more.
  • To ensure legal compliance, we collect and use your personal information when you interact with features on our website. This may include, but is not limited to, activities such as identity verification and compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • We utilize your personal information to safeguard our users, DentalSupplySync, and other related parties by detecting potential fraud and abuse. Additionally, we may employ scoring indices to track, assess, and manage credit risks.

INFORMATION SHARED DURING TRANSACTION
By using DentalSupplySync Services, you may engage in transactions with third parties and share your personal information with them to facilitate the completion of those transactions. We are not responsible for any privacy or security breaches related to that data. Any such breach will be a matter of dispute between you and the third party, and we will not be held liable or notified about it.

We highly advise you to exercise caution and be vigilant when sharing your Personal Information with your transaction partner. We strongly discourage disclosing your bank and account details to anyone you have met via usage of DentalSupplySync.
On DentalSupplySync Services, we do not collect credit card/debit card or other bank details. For payments, you will be directed to sign in through the integrated payment gateways, where the transaction will take place. Please be aware that we do not store any bank-related information in our records, and our staff members do not have access to or handle such information.

HOW WE SHARE YOUR INFORMATION:
As a matter of policy, we will not sell or rent information about you and we will not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights. We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent.

We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us with improving the services we provide to you. We also use demographic information to tailor our website and we share that information with third parties so that they can build a better picture of our customer base and general consumer trends.

We may utilize third-party companies and individuals for various functions, such as marketing assistance, search results, payment processing, and customer service. We may share personally identifiable information with these entities for them to perform their functions, but they are not allowed to use the information for other purposes. We may also provide non-personally identifiable information to advertisers and third parties for marketing efforts.

In the event of selling one or more of our companies, subsidiaries, or business units, personally identifiable information is typically transferred as one of the business assets. Consequently, this Privacy Policy may be amended accordingly, or a different privacy policy may govern the collection and use of your personally identifiable information.

We may disclose personally identifiable information to unaffiliated third parties if we believe it is necessary to comply with the law, enforce our Terms and Conditions and other agreements, or protect the rights, property, or safety of ourselves, our users, or others. This may involve sharing information with other unaffiliated third parties for purposes of fraud protection and credit risk reduction. Except as stated, you will be notified and given the option to withhold consent before any personally identifiable information about you is shared with unaffiliated third parties.

If you do not agree with our Privacy Policy, Conditions of Use, Terms & Conditions or any other policies, we kindly request that you cease using our services. By continuing to use DentalSupplySync Services, it will be understood that you have consented to and accepted our Privacy Policy and Conditions of Use.

ENSURING INFORMATION IS ACCURATE AND UP-TO-DATE
To ensure the accuracy of the personal data we collect, use, and disclose, we take reasonable precautions. However, the reliability of this information relies on the details you provide. Therefore, we encourage you to inform us of any errors in your personal data and keep us updated with any changes, such as your name or address, to maintain the accuracy of your information.

RIGHT TO ACCESS SPECIFIC INFORMATION AND DATA PORTABILITY RIGHT
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose your personal information to you, which may include:

  • The categories of Personal Information that we have collected about you.
  • The categories of sources for the Personal Information that we have collected about you;
  • Our business or commercial purpose for collecting or making available that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information that we have collected about you (also called a data portability request).
  • If we disclosed your Personal Information for a Business Purpose, the Business Purpose for which such Personal Information was disclosed, and the Personal Information categories that each category of recipient obtained.
  • If applicable, (1) the categories of your Personal Information that we have made available for valuable consideration; (2) the categories of third parties to whom such Personal Information was made available; and (3) the category or categories of Personal Information that we have made available to each category of third parties.

RIGHT TO DELETE
You may have the right to request that we delete any of your Personal Information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation or legal order.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

RIGHT TO OPT-OUT
DentalSupplySync does not offer our Services to individual below the age of 18. For our intended users, who are over 18 and are healthcare professionals, you may have the right to direct us not to make your personal information available for valuable consideration at any time (the “right to opt-out”). You may opt-out or opt-in at any time.

To exercise the right to opt-out or right to opt-in, you (or your authorized representative) may submit a request to us by sending us an e-mail at [email protected]. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize certain information sharing practices. However, you may change your mind and opt back in at any time by sending us an e-mail at [email protected]. We will only use personal information provided in an opt-out request to review and comply with the request.

We understand and respect that not all users may want to allow us to share their information. If you do not want us to share your information, please contact us through our email at [email protected] and we will remove your information as soon as reasonably practicable. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.

However, under the following circumstances, we may still be required to share your personal information:

  • If we are responding to court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims.
  • If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.
  • If we believe it is necessary to restrict or inhibit any user from using any of DentalSupplySync Services including, without limitation, by means of “hacking” or defacing any portion thereof.

EXERCISING YOUR RIGHTS
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us an e-mail at [email protected].

  • You may only make such a request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  • We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
  • We will respond to verifiable requests received from California residents as required by law. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
  • We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

HOW WE PROTECT YOUR INFORMATION:
We prioritize the confidentiality of your personal data and take extensive measures to safeguard it. We utilize administrative, physical, and electronic safeguards specifically designed to protect your information from unauthorized access.
By using this platform or the services and providing your personal information, you consent to receiving electronic communications from us regarding security, privacy, and administrative matters related to your use of the platform or services.

We employ commercially reasonable physical, managerial, and technical safeguards to maintain the integrity and security of your personal information. However, we cannot guarantee the security of any information you transmit to us, and you do so solely at your own risk. Once we receive your transmitted information, we undertake commercially reasonable efforts to secure our systems. Please note that these measures do not guarantee that the information will be immune from unauthorized access, disclosure, alteration, or destruction. In the event of a security breach, we will make reasonable attempts to notify you electronically so that you can take appropriate protective measures.

While this policy outlines our practices, we reserve the right to preserve or disclose your information if we reasonably believe it is necessary to comply with a law, regulation, or legal request. Additionally, we may do so to protect the safety of individuals, address fraud or security concerns, or safeguard our rights or property. It’s important to note that this policy does not restrict any legal defenses or objections you may have regarding a third party’s request, including those made by a government entity, to disclose your information.

YOUR CHOICES ABOUT YOUR INFORMATION:
As mentioned earlier, you have the option to withhold certain information. However, please note that by doing so, you may not be able to fully utilize or benefit from various services provided by DentalSupplySync.

You have the ability to add or update certain information through designated pages. Whenever you make updates, we generally retain a copy of the previous version for our records.

If you do not want to receive email or other communications from us, you can express your preference to opt-out by unsubscribing. However, please note that even if you choose to opt-out, you may still receive service-related communications from us, such as notifications regarding updates to our Conditions of Use or Privacy Policy.

You have the ability to modify your personal information. If you request the deletion of your personal data, we will make commercially reasonable efforts to comply with your request. However, please be aware that there may be legal or regulatory obligations that require us to retain certain information, and in such cases, we will fulfill those requirements before deleting the data. Deleted information will be removed from the active database but may still exist in our archives. Additionally, we may retain your information for fraud prevention or similar purposes.

Most browsers and devices have a Help feature that provides instructions on how to manage cookies or other identifiers. We recommend keeping cookies enabled. Disabling or rejecting our cookies may prevent you from adding items to your shopping cart, proceeding to checkout, or interact services that require you to log in to your account. You can learn how to prevent your browser or device from accepting new cookies, receive notifications when you receive a new cookie, or block cookies entirely.

However, please note that cookies and identifiers are crucial for utilizing essential features of the DentalSupplySync Services.
If you wish to browse our websites without your browsing history being linked to your account, log out and block cookies on your browser.

LINKS TO THIRD PARTY PLATFORMS:
DentalSupplySync Services may provide links to other platforms for your convenience. However, it’s important to note that these links do not imply endorsement, authorization, or affiliation with those third-party platforms. We do not have control over these external platforms, and their practices may differ from ours. They may use their own cookies or files on your computer, collect data, or request personally identifiable information. Each platform has its own privacy policies or statements regarding the use and disclosure of the information you provide. We encourage you to review the privacy policies or statements of any other platforms you visit to understand their practices.

NOTIFICATION PROCEDURES:
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via e-mail notice, written or hard copy notice, or through conspicuous posting of such notice on DentalSupplySync Services, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

DO NOT TRACK:
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform Platform and services that they do not want certain information about their webpage visits collected over time and across Platforms or online services.
We are committed to providing you with meaningful choices about the information collected on our Platform for third party purposes, and that is why we provide the opt-out links. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

PHISHING OR FALSE EMAILS:
If you receive an unsolicited email that appears to be from us or one of our members that requests personal data (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, or to provide your personal information to any other user that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link.  Please contact us via email at [email protected] if you get an email like this.

CHANGES TO OUR PRIVACY POLICY:
We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on DentalSupplySync to notify you and provide you with the ability to opt out in accordance with the provisions set forth above.
Continued use of DentalSupplySync and DentalSupplySync Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

BREACH OF PRIVACY POLICY
We reserve the right to terminate or suspend any account or delete certain contents from any profile or public domain within the ambit of DentalSupplySync Services if the said account or content is found to be in violation of our privacy policy. We sincerely request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be determined in accordance with the terms of use of the Platform.

NO RESERVATIONS:
We do not accept any reservation or any type of limited acceptance of our privacy policy. You expressly agree to each and every term and condition as stipulated in this policy without any exception whatsoever.

NO CONFLICT:
The policy constitutes a part of the user terms. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on DentalSupplySync Services. In case there exists a conflict, we request you to kindly contact us for the final provision and interpretation.

CONTACT US:
If you have any questions about this Privacy Policy, our practices relating to the DentalSupplySync Services, or your dealings with us, please contact us at [email protected].

Date of last update: October 26, 2023.

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